Terms & Conditions

1. Detailed description of goods and/or services

Peter Machlup Fine Wristwatches (Pty) Ltd. is a business in the wristwatch and jewellery industry that deals in associated goods.

2. Delivery policy

Subject to availability and receipt of payment, requests will be processed within 10 days and courier delivery confirmed by way of email or SMS. 

Please note: As we do not store stock at our office, orders will take 7-10 days to be shipped.

3. Export restriction

The offering on this website is available to South African clients only.

4. Return and Refunds policy

The provision of goods and services by Peter Machlup Fine Wristwatches (Pty) Ltd. is subject to availability. In cases of unavailability, Peter Machlup Fine Wristwatches (Pty) Ltd. will refund the client in full within 30 days. 

5. Customer Privacy policy

Peter Machlup Fine Wristwatches (Pty) Ltd. shall take all reasonable steps to protect the personal information of users. For the purpose of this clause, "personal information" shall be defined as detailed in the Promotion of Access to Information Act 2 of 2000 (PAIA). The PAIA may be downloaded from: http://www.polity.org.za/attachment.php?aa_id=3569.

6. Payment options accepted

Payment may be made via Visa, MasterCard, Diners or American Express Cards or by bank transfer into the Peter Machlup Fine Wristwatches (Pty) Ltd. bank account, the details of which will be provided on request.

7. Card acquiring and security

Card transactions will be acquired for Peter Machlup Fine Wristwatches (Pty) Ltd. via PayGate (Pty) Ltd who are the approved payment gateway for all South African Acquiring Banks. DPO PayGate uses the strictest form of encryption, namely Secure Socket Layer 3 (SSL3) and no Card details are stored on the website. Users may go to www.paygate.co.za to view their security certificate and security policy.

8. Customer details separate from card details

Customer details will be stored by Peter Machlup Fine Wristwatches (Pty) Ltd. separately from card details which are entered by the client on DPO PayGate’s secure site.

For more detail on DPO PayGate refer to www.paygate.co.za.

9. Merchant Outlet country and transaction currency

The merchant outlet country at the time of presenting payment options to the cardholder is South Africa. Transaction currency is South African Rand (ZAR).

10. Responsibility

Peter Machlup Fine Wristwatches (Pty) Ltd. takes responsibility for all aspects relating to the transaction including sale of goods and services sold on this website, customer service and support, dispute resolution and delivery of goods.

11. Country of domicile

This website is governed by the laws of South Africa and Peter Machlup Fine Wristwatches (Pty) Ltd. chooses as its domicilium citandi et executandi for all purposes under this agreement, whether in respect of court process, notice, or other documents or communication of whatsoever nature, 1st floor, 10 Melrose Boulevard, Melrose Arch, Johannesburg.

12. Variation

Peter Machlup Fine Wristwatches (Pty) Ltd. may, in its sole discretion, change this agreement or any part thereof at any time without notice.

13. Company information

This website is run by Peter Machlup Fine Wristwatches (Pty) Ltd. (private company) based in South Africa trading as Peter Machlup Fine Wristwatches and with registration number 1964/000173/07 with Peter Machlup as Sole Director.

14. (Your Company) contact details

Company Physical Address:

1st floor, 10 Melrose Boulevard, Melrose Arch, Johannesburg

Email: watches@mweb.co.za

Telephone: +2711 684 1222